Contact Us

Last updated: September 12, 2026

Contact YotoPlay for help with Yoto products, orders, shipping, returns, refunds, payments, or privacy requests. Include your order number when asking about an existing order. Never send a complete payment-card number or card security code by email.

Customer support

Email: siloqecedi40@gmail.com
Phone: 857-416-3043
Mailing address: 988 N King St APT 12, Windsor, North Carolina 27983, United States

Order issues

For damaged, incomplete, or incorrect deliveries, include the order number, a short explanation, and clear photographs. For an address correction or cancellation request, contact us as soon as possible; changes cannot be guaranteed after fulfillment begins.

Privacy requests

For access, correction, deletion, or opt-out requests, use the subject “Privacy Request” and identify the email address connected with the order or account so we can begin verification.